By placing an order the buyer accepts the terms of sale and delivery as set forth below.

Guaranteed price

Brillen Online Kopen guarantees the prices displayed on its website. The prices include 21% VAT

Shipping costs

Brillen Online Kopen charges €4.45  per shipment within Benelux except for Try-Me at Home orders.

Orders

Orders are placed online. You will receive confirmation of your order by e-mail. All goods can generally be delivered from stock. Your invoice will be included with your delivery.

Payments

Payments are made online and administrated by Ogone.

Return Policy 

You can indicate your intent to return within 14 days after the day on which you receive the first delivery of the products. You have a further 14 days after indicating your intent to return to then return your products or arrange for their collection. The end date is 14 days after the day on which you receive the last instalment of the product or the last of the separate products ordered.Once we receive your item, a refund is initiated immediately.This policy does not apply to damaged, used and personalized goods. 

Disputes

Any dispute is subject to the jurisdiction of the court of the district of the supplier in which the company.s head office is situated. Belgian law alone applies.

Conditions of use

The user is familiar and satisfied with the frame, lenses and solutions ordered.Brillen Online Kopen delivers the glasses in accordance with the information provided by the buyer. The prescription details you provide are no more than 12 months old.The user has his/her eyes checked by a specialist regularly, and preferably every six months. Brillen Online Kopen guarantees the quality of its products, but is not responsible for tolerance of the products and possible consequences for the eyes.

Guarantee

Brillen Online Kopen guarantees the quality and usability of the products it delivers, as these are presented in the CE-productinformation of the manufacturer. This guarantee does not apply if the defect is due to lack of care or willful damage or inattention.